New Com Privacy Policy

New Com Tech, LLC. (“New Com”, “we”, “us” or “our”) is committed to protecting your privacy and want you to be familiar with how we collect, use and disclose data directly or indirectly relating to you as an individual (the "Personal Data").

This Privacy Policy describes how New Com processes your Personal Data collected in relation to:

If you have questions or complaints regarding New Com’s Privacy Policy or associated practices, please contact us at support@newcom.com.

What Personal Data Do We Collect

When expressing an interest in obtaining information about the Services, we require you to provide us with your email address.

When you register an account with us to use the Services and become our customer (the “Customer”), we require you to provide us with your personal contact information, including name, email address and a company name (in case of a business account). Optionally, you may provide us with further contact details, including your address or telephone number, to help us contact you.

As you navigate the Website, we may also collect information through the use of information-gathering tools, such as cookies (the “Navigational Information”). The Navigational Information includes standard information from your browser, your Internet Protocol address and the actions you take on the Website (such as the web pages viewed and the links clicked). For additional information about the collection of the Navigational Information by New Com, please see the “Navigational Information” section of this Privacy Policy.

New Com collects information through the New Com App. However, such collection is limited solely to information related to your use of and interaction with the New Com App. For example, all actions taken in the New Com App may be logged, along with associated information (such as the time when an action was taken).

We also collect various types of your Personal Data which you voluntarily provide us, for example through our phone, chat or email communication with you, when you contact our support, etc.

New Com acts as the data controller of the Personal Data processed pursuant to this Privacy Policy.

How We Use Your Personal Data

Performance of Contract

We use the Personal Data of our Customers for the purpose of performing the contract with the Customers and to fulfill our obligations under the applicable Terms of Use to:

Legitimate Interest

We use the Personal Data to pursue our legitimate business interests, as described in detail below.

We may use your information for marketing purposes related to your use of, or interest in the Services. For example, New Com may use information you provide us to contact you to further discuss your interest in the Services and to send you information regarding New Com, such as information about promotions or events.

New Com uses the Navigational Information and the information gathered through your use of the New Com App to operate, improve or upgrade the Website, New Com App or the Services and to provide you customized user experience. For additional information about the use of the Navigational Information by New Com, please see the “Navigational Information” section of this Privacy Policy.

For the purposes described above, we may combine together your Personal Data that are collected through the Website, Navigational Information, New Com App and your Personal Data obtained through our communication with you.

Complying with Legal Obligations

We will process your Personal Data when so required by applicable laws, competent public or judicial authority or when necessary to protect our legitimate interests or to respond to lawful requests.

Navigational Information

We (and in some cases our partners) use cookies to help users log in to our Website, track users’ movements around the Website, serve targeted advertisements, analyze trends and gather demographic information about our user base as a whole. This section describes the types of Navigational Information used on the Website, and how this information may be used.

Cookies

New Com uses cookies to make interactions with the Website easy and meaningful. Standing alone, cookies do not personally identify you; they merely recognize your web browser. Unless you choose to identify yourself to New Com by registering an account or have previously identified yourself to New Com, you remain anonymous to us.

New Com uses session cookies and persistent cookies. Session cookies exist only during one session. They disappear from your computer or device when you close your browser software or turn off your computer. Persistent cookies remain on your computer or device after you close your browser or turn off your computer. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our Website.

Log Files, IP Addresses, URLs and Other Data

We gather certain information automatically to analyze trends in the aggregate and administer our Website. This information may include your IP address (or the proxy server you use to access the World Wide Web), device and application identification numbers, your location, your browser type, your Internet service provider and/or mobile carrier, the pages and files you viewed, your searches, your operating system and system configuration information, and date/time stamps associated with your usage.

Due to Internet communications standards, when you visit or use the Website, we automatically receive the URL of the website from which you came and the website to which you go when you leave our Website.

Targeting or Advertising Cookies

New Com partners with third parties to display advertising on our Website or to manage our advertising on other sites. Our third-party partners may use cookies or similar technologies to provide you advertising based upon your browsing activities and interests.

If you wish to change how your web browser displays interest-based advertising, click here: http://preferences-mgr.truste.com, or if located in the European Union, click here: http://www.youronlinechoices.eu. Please note that if you switch off the interest-based advertising in your browser, you will continue to receive generic advertising.

Authentication Cookies

New Com uses cookies to identify its Customers and keep them logged in to the Website, if they expressed their consent with such form of authentication.

Single Sign-on

New Com allows you to sign up or log in to the Website using third-party accounts, such as Facebook or Google. These services will authenticate your identity and provide you the option to share your name and email address with us to pre-populate the sign-up or log‑in forms.

How We Share Personal Data

Service Providers

New Com may share your Personal Data with the New Com’s contracted service providers so that these service providers can provide services on our behalf. These service providers are authorized to use your Personal Data only as necessary to provide the requested services to us. Examples of our service providers include third-party coders, developers, accountants, hosting providers, CRM solution providers.

Billing

New Com uses a third-party service provider to manage credit card processing. This service provider is not permitted to store, retain, or use billing information except for the sole purpose of credit card processing on the New Com’s behalf.

Compelled Disclosure

New Com reserves the right to use or disclose information provided if required by law or if New Com reasonably believes that use or disclosure is necessary to protect the New Com’s rights and/or to comply with a judicial proceeding, court order, or legal process.

International Transfer of Personal Data

This section applies to Personal Data which is subject to the Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation; the “GDPR”).

To achieve the purposes described in this Privacy Policy, we may transfer your Personal Data to the following countries outside the European Economic Area:

Retention Period

We may retain your Personal Data for a period of time consistent with the original purpose of collection (for details please see the “How We Use Personal Data” section of this Privacy Policy). We determine the appropriate retention period for the Personal Data on the basis of the amount, nature, and sensitivity of your Personal Data, the potential risk of harm from unauthorized use or disclosure, and whether we can achieve the purposes of the processing through other means, as well as the applicable legal requirements (such as applicable statutes of limitation).

After expiry of the retention periods, your Personal Data will be deleted. If there is any information that we are unable, for technical reasons, to delete entirely from our systems, we will put in place appropriate measures to prevent any further use of the data.

You may exercise your rights through our support panel.

Third Party Sites

This Privacy Policy does not address, and we are not responsible for, the privacy, information or other practices of any third party operating any site to which the Website contain a link. The inclusion of a link to another site on the Website does not imply endorsement of the linked site by us.

Contacting us

If you have questions regarding New Com’s Privacy Policy or associated practices, please contact us on our support page.